Privacy Policy

Effective Date: March 6, 2026

Inclusive Action (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit inclusiveaction.org or interact with our organization. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

  1. Contact & Communication Information
    1. Full name
    2. Email address
    3. Phone number
    4. Any information you provide through our contact or inquiry forms
  2. Donation & Payment Information
    1. Name and billing address associated with your payment
    2. Donation amount and transaction history
      Note: We do not directly store your full credit card or bank account numbers. Payment information is processed securely by our third-party payment processor (see Section 4).
  3. Website Usage Data
    1. IP address and browser type
    2. Pages visited and time spent on site
    3. Referring URLs and search terms

Note: This information is collected automatically through analytics tools (see Section 4).

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and communicate with you about our programs
  • Process and acknowledge donations
  • Send newsletters, updates, and event announcements (with your consent)
  • Improve our website and understand how visitors engage with our content
  • Comply with legal obligations and maintain organizational records

We will never sell your personal information to third parties.

3. Email Communications

If you sign up for our mailing list or contact us, we may send you email updates about our work, events, and campaigns. Every email we send includes an unsubscribe link. You may opt out at any time, and we will honor your request promptly.

4. Third-Party Services

We use trusted third-party services to operate our website and organization. Each of these services has its own privacy policy:

  • Email Platform
    • We use an email marketing platform (such as Mailchimp and Salesforce) to manage our mailing list and send communications. Your email address and name may be stored with this service.
  • Payment Processing
    • Donations are processed through a secure third-party payment processor (such as Stripe or PayPal). We do not store your full payment details on our servers. Please review your payment processor’s privacy policy for details on how they handle your data.
  • Website Analytics
    • We use Google Analytics  to understand how visitors use our website. This service collects anonymized usage data through cookies. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.
  • Social Media
    • Our website may include links or embedded content from social media platforms (such as Facebook, Instagram, or Twitter/X). These platforms may collect data about your visit even if you do not have an account or are not logged in. Please refer to each platform’s privacy policy for more information.

5. SMS / Text Message Communications

By providing your phone number and opting in to SMS communications, you consent to receive text messages from Inclusive Action for the City, including program updates, event announcements, volunteer opportunities, and campaign alerts.

How We Collect SMS Opt-In Consent

We collect your phone number and SMS opt-in consent through:

  • Online forms on our website where you voluntarily provide your number and check an opt-in box
  • In-person sign-up forms at events or community gatherings
  • Direct text message opt-in by texting a keyword to our designated number

How We Process SMS Data

Your phone number and consent record are stored securely in our contact management system. We use a compliant third-party SMS platform to send messages on our behalf. Message frequency may vary. Standard message and data rates may apply.

How We Share SMS Data

Inclusive Action does not share the SMS opt-in consent to any 3rd party organizations.

Your phone number and SMS consent will never be sold, rented, or shared with outside organizations for their own marketing purposes.

Opting Out

You may opt out of SMS communications at any time by replying STOP to any message you receive from us. After opting out, you will receive one final confirmation message and will not receive further texts unless you re-subscribe. For help, reply HELP to any message or contact us directly (see Section 10).

6. How We Collect, Process, and Share Your Data

Collection

We collect personal information directly from you when you:

  • Fill out a contact, volunteer, or sign-up form on our website
  • Make a donation through our website or at an event
  • Subscribe to our email or SMS communications
  • Communicate with us by email or phone

We also collect certain data automatically through cookies and analytics tools when you visit our website (see Section 7).

Processing

Your data is processed for the following purposes:

  • Fulfilling requests you make (e.g., responding to inquiries, processing donations)
  • Sending you communications you have opted into (email newsletters, SMS updates)
  • Managing our supporter and volunteer database
  • Analyzing website usage to improve our online presence
  • Meeting legal, financial, and organizational compliance requirements

We process your data only to the extent necessary for these purposes and retain it only as long as needed (see Section 8).

Sharing

We do not sell your personal information. We may share your data only in the following limited circumstances:

  • With trusted third-party service providers (email platforms, payment processors, SMS platforms, analytics tools) who assist us in operating our programs — these providers are bound by data protection agreements
  • When required by law, court order, or government regulation
  • To protect the rights, safety, or property of our organization, staff, or the public

We require all third-party service providers to handle your data securely and in accordance with applicable privacy laws.

7. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and collect analytics data. You can control cookie settings through your browser. Note that disabling cookies may affect certain features of our website.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, maintain our records, and comply with applicable laws. If you would like your information removed from our records, please contact us (see Section 11).

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is 100% secure. We encourage you to contact us immediately if you have any concerns about the security of your information.

10. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Request deletion of your personal data (subject to legal retention requirements)
  • Opt out of marketing emails at any time

To exercise any of these rights, please contact us using the information in Section 11.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Inclusive Action for the City

Email: info@inclusiveaction.org

Mailing Address: 2900 E Cesar E Chavez Ave, Los Angeles, CA 90033

Website: www.inclusiveaction.org

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.